Question 1

How do your classes & sessions work?

Accepted Answer

Sessions: Most of our sessions are 12 weeks long (summer is usually 8 weeks)

When you sign up for a Mi Casa Es Tu Casa class with your baby, you are registering for an entire session.

Weekly Classes: Your class will be at the same day/time each week.

You get to choose a class with a set day and time each week—like Wednesdays at 9:15 AM—and attend class in our studio at that same time every week (so you can make friendships, bond with the teacher, and build on the songs and skills you’re learning)

To see the schedule, pricing, and to get enrolled, go here.(https://www.micasastucasa.com/in-person-baby-classes)

Question 2

What ages are your classes for, and is my baby too young to start?

Accepted Answer

Our classes are designed for babies from birth to 4 years of age.

When you are ready to bring your baby to class, your baby will be ready.

Babies’ brains are absolutely wired for the earliest exposure to multiple languages, musical stimulation, and social interactions, so the earlier the better.

Go here (https://www.micasastucasa.com/post/2018/07/21/10-interesting-facts-about-early-music-second-language-exposure)to read 10 benefits of early music and 2nd language exposure.

Question 3

Can I try out a class before enrolling?

Accepted Answer

Yes! If you’re brand new to Mi Casa Es Tu Casa, you can absolutely sign up for just one drop-in class to give it a try. AND we have a deal for you…

While we currently do not offer a free trial class, if you love your drop-in class, we are happy to discount the cost of your drop-in from any full-session enrollment as long as you enroll in the full session that same day*.

Step 1. Go here (https://www.micasastucasa.com/drop-in-classes)to book your drop-in class
Step 2. Show up at least 5 minutes earl to class to meet your teacher & get to know the space
Step 3. After class, tell your teacher or admin staff if you’d like to enroll that same day! 
 
*We cannot apply the discount to enrollment for sessions that have already started. However, your enrollment in those sessions will always be pro-rated.

Question 4

How do your drop-in classes work?

Accepted Answer

The option to drop in for a one-time class at Mi Casa Es Tu Casa is for families who either want to try us out, or cannot commit to a full session.

Families can schedule up to 3 drop-in classes per session.

Drop-in class availability changes daily, so always keep checking back to see what spots are open!

Only families enrolled in a full session have access to the music on our app and the bilingual songbook with lyrics (not available for drop-in-only families*)

*Pro tip: If you’re enrolled in the At-Home Monthly Membership, there’s no limit to the number of drop-in classes you can schedule AND you get access to the songbooks and the music on our app!

To see available drop-in spots and pricing, go here.(https://www.micasastucasa.com/drop-in-classes)

Question 5

What is the At-Home Program Add-on for in-person families?

Accepted Answer

The Add-On gives you 6 months of access to interactive class videos that follow the same musical collection as your in-person classes.

For the best one-time payment deal, get the Add-On at check-out after signing up for your in-person class. If you missed that deal, you’ll get another discount deal sent to you via email 1 week before classes start.

Or, contact us (https://www.micasastucasa.com/contact)any time during your in-person session to get the At-Home Program Add-On.

Benefits:
 • Essential for families that are serious about Spanish language development. 
 • A great way to share the program with family members at home
 • Practice the songs and sign language to improve your in-person class experience

Looking for At-Home access to all five collections for as long as you want? Activate your monthly membership here, available to anyone.(https://www.micasastucasa.com/online-baby-classes)

Question 6

What is the At-Home Monthly Membership?

Accepted Answer

Our At-Home Spanish Music Program is for families that are either not able to join us in person, or, who want access to all five musical collections at once for as long as they want.

The membership gives you access to 50 interactive class videos, 125+ individual song videos, our music in the Mi Casa Es To Casa app and much more. Listen to our music and learn Spanish with your little one (ages 0-6yo) from home any time, anywhere.

Keep access to all five musical collections for as long as your monthly payment is active. Cancel anytime.

Learn more about the safe screen practices that went into the program’s creation and activate your membership here.(https://www.micasastucasa.com/online-baby-classes)

Question 7

ABSENCES: What if I need to miss a class?

Accepted Answer

As soon as you know you will be missing a class, please mark yourself absent. Doing so opens up a make-up class opportunity for another family.

Just go to the Family Portal (https://micasastucasa.us16.list-manage.com/track/click?u=d136de4814f670795173640e5&id=1b760d7e18&e=b3f1c52abb)button on our website > Log in > click the ‘Mark Your Absence’ Tile > Find the date you'll be missing > Click on ‘Mark Absent’ .

If you have trouble marking yourself absent, you can contact us,(https://www.micasastucasa.com/contact) we’re happy to help.

Planned Absences: As long as you mark yourself absent at least 24 hours in advance of missing a class, you can schedule a make-up class for any time during the same session.*

Unplanned Absences: Emergencies and illnesses happen. If you or your baby are sick, we appreciate you staying home. If it’s less than 24 hours before your missed class, please contact (https://www.micasastucasa.com/contact)us so we can mark you absent and discuss your options.

*See “How do make-up classes work” for terms and conditions

https://www.youtube.com/watch?v=4ZLh9c96P8Q

Question 8

MAKE-UPS: How to schedule a make-up + terms & conditions

Accepted Answer

• For 12-week sessions, families get 3 free make-up classes. 
 • For our shorter summer session, families get 2 free make-up classes.

To unlock one of your free makeups you need to mark your absence 24hrs in advance.

Once you mark your absence, you’ll be able to schedule your make-up class.

How to schedule a make-up:
Go to the Family Portal (https://app.mainstreetsites.com/dmn3831/login.aspx?returnurl=https%3a%2f%2fapp.mainstreetsites.com%2fdmn3831%2fportal.aspx%3fmobile%3dN)> Log in > Make-ups tile > Continue > Select the absence that you need a make-up for > Click continue > Schedule your make-up

Terms & Conditions for make-ups:
Lack of 24-hour notice for a missed class will result in a $15 makeup fee charged to your card on file if  you would still like to schedule a make-up class. To schedule, please contact us to see what your options are.

If you would like to schedule an extra make-up class beyond the free make-ups included in your session, you can schedule one for $a 15 fee, just email and we'd be happy to help.

Missed classes must be made up in the same session. Make up classes do not roll over to the next session. No exceptions.

Make-up slots open up as families mark themselves absent, so make-up availability is not guaranteed.

If you need help scheduling a make-up in our system, feel free to contact us.(https://www.micasastucasa.com/contact) We’re happy to help.

https://www.youtube.com/watch?v=7Og0AFSPLTw

Question 9

Can I bring a guest to class?

Accepted Answer

Our current policy allows a maximum of two adults per family. However, we encourage only one adult per family to keep the room from feeling too crowded.

You do not need to let us know ahead of time. However, if you’d like to email us the name of your guest you’re welcome to, and we’ll make them a name tag and be sure they feel welcome!

For occasional special circumstances (family in town, sibling out of school*, etc) please contact us (https://www.micasastucasa.com/contact)to see if we are able to accommodate.

*When necessary, siblings are allowed to join a maximum of 2 times each session. Siblings who need to join class more than 2 times in a session should pay for a drop-in class or pay the pro-rated sibling price for enrollment in the session.

Question 10

Can I bring my child's sibling to class?

Accepted Answer

We understand that sometimes childcare for siblings can fall through. If, in order to make it to class, you need to bring another child with you, here is our policy:

• Siblings 6 and older who are not disruptive to class can be considered as guests and take the spot of the second adult (following our 2 adults/family rule). They can occasionally join as long as they are calm in the class and in the studio (no running, no gymnastics).

• Siblings 5 and under can join the class up to 2 times for free as long as they are calm in the class and in the studio (no running, no gymnastics). Beyond that, if the need arises again, we just ask that you pay the drop-in fee or enroll at a pro-rated amount with the sibling discount . You can do that by emailing info@bebesocial.com

• Siblings 5 and under who would like to try the class out are also welcome to join the class once for free to see how they do! And if the class is a good fit for them, they can enroll pro-rated at the sibling discount.

• Siblings under 6 months are always free.

Question 11

What health & safety precautions does Mi Casa Es Tu Casa take?

Accepted Answer

Updated 2025

At Mi Casa Es Tu Casa® we care about the health and safety of all our families 💜  Below you will find some of the things we do in order to provide the cleanest, safest space for our little ones.

-We have a HEPA filter running in each class room.
-All high-touch surfaces and props are sanitized every day. 
-Prior to entering the classroom, everyone is asked to remove their shoes and washes their hands.
-We have a separate "tasty" basket for toys or instruments that need additional cleaning between classes.
 
We advise our families to stay home if they or their little ones are showing any flu-like symptoms (ie: cough, fever, runny nose, sore throat). We have make-up opportunities in case families need to stay home to keep their family and other families healthy.

Regarding Covid-19 or any other serious illness, we look to the CDC and Austin Public Health to guide us in making decisions around safety protocols.  If Austin enters Stages 4 or 5, we may increase safety guidelines.

Question 12

Where can I find my music?

Accepted Answer

With your enrollment, you will gain access to the music collection of that semester in our Mi Casa Es Tu Casa® app. Our app is available on the Apple App store. Type in “Mi Casa Es Tu Casa” and this app should appear. 
 
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Once it’s downloaded, login by using the same email and cellphone number you used to create your account on our website. (Please note: it takes anywhere from 24-72 hours after your enrollment has been processed for you to gain access to the app). Do not use any dashes or spaces when entering your phone number.
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After logging in you will find the music from all of the semesters you have been enrolled in available for you to enjoy under the music tab!

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You can also go to the info tab to get to your Family Portal where you can mark absenses and schedule make-ups and more!

Question 13

How long do I get access to the music?

Accepted Answer

For every enrollment you get access to our music collection in our app for at least 3 years!

Question 14

Can I get a CD?

Accepted Answer

We would love for you to purchase a CD to keep practicing your Spanish in the car or at home! They are available on our online store which can be found here.(https://app.mainstreetsites.com/dmn3831/category/4446/Featured_Products)

Question 15

Where can I find my At-Home Add-On Classes?

Accepted Answer

To access your At-Home Add-On classes, go here.(https://spanishmusicclasses.thrivecart.com/l/mar-add-on/) (or, use the "At-Home Login" button at the top of the Mi Casa Es Tu Casa website.

If you have not created an account yet on ThriveCart, you will be prompted to create a password (your username will always be your email).

If you have created an account already, you'll be prompted to log in. If you forgot your password, just hit "Forgot Your Password."

Families who purchase the At-Home Add-On get 6 months of digital access to the musical collection we are doing in-person at our Austin, TX studio. This alignment with our in-person classes allows families to go even deeper into the Spanish, music, American Sign Language, and all-around Mi Casa Es Tu Casa experience.

https://static.wixstatic.com/media/0d36bc_201791fffcde4f448275ee333b0b1440~mv2.png

Question 16

How can I pause my At-Home Membership?

Accepted Answer

If you enrolled in the At-Home Membership after May 1st, 2024 (access via ThriveCart) you can follow the steps below*:

1. Complete the At-Home Membership Feedback Form(https://docs.google.com/forms/d/e/1FAIpQLSdo3m-W7SPHw8HT6t2-e_y4HVZVZQt_3P0XtPTpMJq8fcEe-w/viewform)
2. Go to https://spanishmusicclasses.thrivecart.com/updateinfo/(https://spanishmusicclasses.thrivecart.com/updateinfo/)
3. Enter the email associated with your At-Home Program account on ThriveCart. The system will email you a secure link.
4. Go to your email and find the new email with the subject “Update info / view purchase history” from ThriveCart. 
5. Once in the Customer Hub, click “Subscription memberships” & the "View"
6. Hover over the membership and hit “Cancel Membership”

https://static.wixstatic.com/media/0d36bc_fa4df0c9674147848e56ed163bbc667f~mv2.png

*If you enrolled in the At-Home Membership before May 1st, 2024 (access via our Family Portal), please fill out the following google form here (https://docs.google.com/forms/d/e/1FAIpQLSdo3m-W7SPHw8HT6t2-e_y4HVZVZQt_3P0XtPTpMJq8fcEe-w/viewform)to cancel or pause your membership.

Question 17

How can I refer a friend?

Accepted Answer

Did you know that you and a friend can get credit for referring your friends to Mi Casa Es Tu Casa®? All you have to do is give them your reference code, which can be found on your family portal, for them to apply at checkout! When a friend uses your link or code to enroll in our program, they automatically get a discount applied to their cart and you get some money in your account too that you can use towards any future enrollment or product in our store! ($15 to $25, credits and discount may vary).
Log into your family portal and go to “My Account.”
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Then on the upper menu, click on “My Contact Info”
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You will find your personal referral code & url on the bottom!

Question 18

Do I need to participate in the class?

Accepted Answer

In order to obtain the beneficial results of this class, the participation of caregivers is 100% required at all times. Children learn so much more when their caregivers are present in the Zoom call at all times and interact with them as much as possible. We encourage parents to sing, dance, and have fun during this special time they spend with their children.

Question 19

What should I bring to class?

Accepted Answer

Please do:

- Make sure all grownups are wearing socks
- Wear comfortable clothing that allows you to sit on the floor and stand up easily 
- Bring water for yourself and your child. 
 
Please do not:
 
- Bring any strollers or car seats.  If you are driving, please LEAVE YOUR STROLLER AND/OR CARSEAT IN YOUR VEHICLE. 
- Inside the classroom, no foods are allowed except water, breastfeeding, and baby bottles. If you wish to feed anything else to your child, you can always take a break from the class and do so in the space that is right outside of the classroom.

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