Terms and Conditions
What's included with your Enrollment
Each session includes:
8 to 12 weekly classes (varies according to the session, please see details above)
Each session includes a different collection of 25 songs accessible on our mobile app. CD's available for $17.50
A gorgeous illustrated book with all the lyrics in Spanish & English.
Exclusive discounts and low pricing on parenting books, children's books, private family events in Austin, baby food, etc.
Pre-registration on the class of your choice for the next session before it is open to the public
On-demand parenting and language acquisition consultation and support.
*Please note that siblings under 9 months old at the start of the session can register for FREE
Unlimited makeups through our ONLINE live program!
Persistence is key to success. We highly encourage you to come to your reserved class on a weekly basis but understand there might be occasions when that might not be possible
Even though many music schools do not offer make-up classes, at Mi Casa Es Tu Casa® we are happy to offer make-up classes when it is possible.
IN-Studio Makeup policy
To be able to keep offering make-up opportunities we need to count on each of our families, including you, to let us know when you will be missing a class with at least 24 hours of notice prior to your class. Otherwise, our system will generate a make-up fee of $5 in cash or $5.99 through other payment methods. This will enable us to keep offering make-up classes.
Before reserving your make-up class, please make sure you can attend. If for any reason you can’t make it to your scheduled makeup, please let us know asap so other families like yourself can use the seats available.
Make-up classes are not transferrable to a different session, NO EXCEPTIONS. All make-up classes should be booked before the end of the session the student is enrolled in. Therefore, we highly encourage our families to plan ahead and schedule their make-up classes in advance in order to secure their best spot before the end of the session.
Consistency is key for your child's best learning and we will do our best to help facilitate your regular attendance
Refunds & Cancellations
Due to the extraordinary circumstances, and the rapidly changing directions of the CDC regarding safety measures against the COVID-19, we anticipate not being able to process refunds for a period of 12 months. This is necessary in order to keep our very small business afloat so that Mi Casa Es Tu Casa® may continue to provide services that enhance conscientious parenting in a bilingual setting. We are deeply grateful for your understanding and support to continue with our mission of partnering with our families to raise an unprecedented generation with solid roots in love, respect, and consciousness.
If you decide to cancel your enrollment, you will be offered the option of transferring your enrollment to a future session or keeping the credit in your account for 12 months. There is a cancellation fee of $55. To receive a refund minus the enrollment fee (new families only) and cancellation fee, enrollment MUST be canceled before the first day of class. We do not anticipate being able to process refunds for a period of 12 months. Cancellations made after the 30 days of enrollment will not be entitled to a refund. No exceptions.
Once again, we appreciate the immense support each of our families has shown us especially during these difficult times for all of us. We want to remind you that every step we are taking is with our hearts and minds focused on you and the love we feel for each one of our little ones.
All Drop-in fees are non-refundable and non-transferable.
Pro-rated prices automatically applied at checkout after the 3rd missed class. 1st and second need to be replaced with makeup classes.
All policies, terms & conditions are subject to change at any time without previous notice